Reports and publications

Discover the details of our activities and the impact of our work.

Our Reports

Our Strategic Plan 2022-27

In our 137th year (2022), this strategy is well timed, not least as moving on from the Pandemic and dealing with the cost-of-living crisis will bring greater hardship but also fresh opportunity. We have an exceptional range of complementary services, designed to meet specific beneficiary needs and delivered by skilled teams of employees and volunteers. We will build on the previous strategy and our many decades of experience to become a yet more responsive, efficient, and effective charity.

Watch the introduction to our strategy from SSAFA’s National Chair

Strategic Plan 2022-27

 

Our Annual Report and Accounts

SSAFA supported more than 53,000 people during 2023 through our range of services. If you're interested in the financial figures, take a look at the review of our recent work.

Annual Report and Accounts for 2023

Annual Report and Accounts for 2022

Annual Report and Accounts for 2021

Annual Report and Accounts for 2020

Annual Report and Accounts for 2019

Annual Report and Accounts for 2018

Annual Report and Accounts for 2017

Annual Report and Accounts for 2016

 

Our Annual Review/Impact Report

See why our work in the Forces community is so important, and meet some of the people that we've helped, with our most recent Annual Review (previously called our Impact Report).

Annual Review for 2023

Annual Review for 2022

Annual Review for 2021

Impact Report for 2020

Impact Report for 2019

Impact Report for 2018

Impact Report for 2017

Impact Report for 2016

 

Our Research Reports

Stepping Stone Home - A service evaluation

Stepping Stone Home – the female-only home for servicewomen, the spouses of serving or former UK military personnel, and their children – run by SSAFA, has operated since 1997.  The home provides a refuge for women and children affected by damaged relationships.  Anglia Ruskin University has provided a review and evaluation of the service for SSAFA.

Stepping Stone Home Report - Executive Summary

Stepping Stone Home Report - Service Evaluation

Stepping Stone Home Report - Barriers to seeking help

Glasgow’s Helping Heroes: a vital service enabling our Armed Forces community to thrive

Researchers from the University of Stirling and Glasgow Caledonian University conducted a two-year evaluation study and 'Social Return on Investment' analysis of Glasgow’s Helping Heroes. This independent report was commissioned by SSAFA, the Armed Forces charity and funded by the Forces in Mind Trust and the Lottery Community Fund. The research found the service, run in partnership with Glasgow City Council, is vital and life changing one for the Armed Forces community in the city. Whilst the SROI value of the service was calculated to be £6.63 for every £1 invested in delivery.  

GHH: a vital service Research Report

GHH: a vital service Report SROI Methodology Appendix

GHH: a vital service Report Summary

A Qualitative Investigation of the Experience of Loneliness and Social Isolation in SSAFA Beneficiaries, Volunteers, and Employees during COVID-19.

Researchers from the University of Bath conducted qualitative research commissioned by SSAFA, the Armed Forces charity. The research found that beneficiaries’ interactions with SSAFA volunteers and employees during the COVID-19 pandemic were very positive with services received being highly valued and meeting beneficiaries’ needs.

SSAFA COVID-19 Research Report

The Nation’s Duty: challenging society’s disservice to a new generation of veterans

Our 2018 research report, The Nation’s Duty: challenging society’s disservice to a new generation of veterans is based on an extensive survey of more than 1,000 veterans helped by the SSAFA, the Armed Forces charity and other members of the veteran community, as well as members of the public.

The Nation's Duty Research Report


The New Frontline: Voices of Veterans in need

Our research report in 2016 was titled The New Frontline: Voices of Veterans in need, and was based on a survey of over 1,000 veterans and their co-dependants.

The New Frontline Research Report

 

SSAFA in Scotland

Impact Report on SSAFA in Scotland for 2018

Impact Report on SSAFA in Scotland for 2017

Impact Report on SSAFA in Scotland for 2016

Impact Report on SSAFA in Scotland for 2015

 

Personal Support & Social Work Service RAF Impact Report

A look at the activities and achievements of our social care services for RAF families.

PS&SWS RAF Impact Report 2023

PS&SWS RAF Impact Report 2022

 

Transitional Mentoring Impact Report

A report on the work and impact of SSAFA's Transitional Mentoring team, who help look after service men and women who are leaving the Forces, and beginning their new lives as civilians.

Transitional Mentoring Impact Report 2020

 

Gender Pay Gap Report

Regulations require that SSAFA, the Armed Forces charity, publish an annual Gender Pay Gap Report. We first published a Gender Pay Gap Report in 2017, and have done so annually since.  Older copies can be requested.

Gender Pay Gap Report 2023

Gender Pay Gap Report 2022

Gender Pay Gap Report 2021

Gender Pay Gap Report 2020

 

Safeguarding Procedures

The purpose of this document and associated direction is to set out how SSAFA requires every employee, trustee and volunteer to act to protect children and adults from harm.

Safeguarding Procedure


Our publications archive

Want to know more about us? Get the latest news on our work with the Forces family. We have the SSAFA News for all of our supporters, and Despatches, a print magazine for our volunteer network (though anyone is welcome to download a copy).


Despatches

Despatches Autumn 2020

Despatches Spring 2020

Despatches Autumn 2019

Despatches Spring 2019

Despatches Autumn 2018

Despatches Spring 2018

 

SSAFA News

SSAFA News Spring 2024

SSAFA News Autumn 2023

SSAFA News Spring 2023

SSAFA News Autumn 2022

SSAFA News Spring 2022

SSAFA News Autumn 2021

SSAFA News Spring 2021

SSAFA News Autumn 2020

SSAFA News Spring 2019

SSAFA News Autumn 2019

SSAFA News Spring 2019

SSAFA News Autumn 2018

SSAFA News Spring 2018

SSAFA News Autumn 2017

SSAFA News Spring 2017

SSAFA News Autumn 2016

SSAFA News Spring 2016