Contact Us

How to get in touch with SSAFA.

General enquiries:


Our main office telephone: 0800 260 6780

  • Press 1 for Forcesline
  • Press 2 for Volunteer Support
  • Press 3 for Donation enquiries
  • Press 4 for Finance or Marketing enquiries

 

Our main office address:

SSAFA, the Armed Forces charity,
Queen Elizabeth House,
4 St. Dunstan’s Hill,
London,
EC3R 8AD

Click here to find us on Google maps.

 


Marketing Enquiries

Contact our Marketing Team for all enquiries about our website, social media and other marketing.

Email: digital@ssafa.org.uk


Our Supporter Care Team

Contact our Supporter Care Team for all enquiries regarding donations, direct debits and standing orders along with any changes to your contact details.

Email: supporter@ssafa.org.uk

Telephone: 0800 260 6780 (press 3)


Our Commercial and Corporate Partnerships Team

Contact our Commercial and Corporate Partnerships Team for all enquiries relating to commercial and corporate partnerships, corporate volunteering and the SSAFA store.

Email: corporate@ssafa.org.uk


Our Volunteering Team

Contact our Volunteering Team for all enquiries about volunteering with SSAFA.

Email: volunteer.experience@ssafa.org.uk

Telephone: 0800 260 6775 (Monday to Friday from 1000 to 1400)


Our Events Team

Contact our Challenge Events Team for all enquiries about taking part in a SSAFA Challenge Event, or taking part in another event as a SSAFA supporter.

Email: teamssafa@ssafa.org.uk

Telephone: 020 4566 9136


Our Human Resources Team:

Contact our Human Resources Team for all enquiries about working for SSAFA and employee management.

Email: hr@ssafa.org.uk 


Our Philanthropy Team:

Contact our Philanthropy Team for all enquiries about major donations to SSAFA, or if you are a charity or trust seeking to work with us.

Email: philanthropy@ssafa.org.uk


Our Legacy Team:

Contact our Legacy Team for all enquiries regarding Gifts in Will, setting up an appointment for your free will-writing service or requesting an information pack.

Email: legacy@ssafa.org.uk


Our Data Governance Team:

Contact our Data Governance for all enquiries about data protection.

Email: data.governance@ssafa.org.uk


Our Public Relations Team

Contact our Public Relations Team for all enquiries about SSAFA's brand, or if you are from the media.

Go to our Newsroom page.

Newsletter sign up

Sign up to our monthly newsletter and receive the latest information about SSAFA and our work, our fundraising events and our campaigns as well as the occasional competition and exclusive SSAFA store discounts.

Latest news

SSAFA and TAPS unite bereaved military families for the 2026 NFL UK Experience

SSAFA and TAPS unite bereaved military families for the 2026 NFL UK Experience

14 October 2026
SSAFA and CuddleCot join forces to improve baby loss support for military families in Cyprus

SSAFA and CuddleCot join forces to improve baby loss support for military families in Cyprus

13 October 2026
New 24/7 wellbeing service puts support within reach for SSAFA volunteers 

New 24/7 wellbeing service puts support within reach for SSAFA volunteers

10 October 2026