Live ChatWe recognise that volunteering can be both rewarding and challenging. Whether you are supporting people through difficult situations, or balancing volunteering with other commitments, your wellbeing matters.
To help you thrive in your role, we offer access to wellbeing support and opportunities for professional development that can enhance your skills and confidence.
Individual Assistance Programme (IAP) with Health Assured
As a volunteer, you have access to our Individual Assistance Programme (IAP) provided by Health Assured.
The programme offers confidential support designed to help you manage both personal and volunteering-related challenges. Services include:
- 24/7 confidential helpline support
- Emotional wellbeing and mental health guidance
- Counselling support where appropriate
- Practical advice on issues such as finances, relationships and legal matters
- Online wellbeing resources and self-help tools
Training and Development with Open College of London (OCN)
We invest in our volunteers by providing high-quality training and opportunities to gain accreditation in certain roles:
- Caseworkers - Level 3 Accreditation (OCN London)
- Mentors - Level 2 Qualification in Peer Mentoring (OCN London)
Whether you're looking to give back, develop your career, or learn something new, volunteering with SSAFA can help you achieve your goals while making a real difference.