Caseworker
You can help people in need by visiting, listening and talking to them, to work out the best ways to support them.
Do you need our support?
We are the West Midlands North branch of SSAFA, the Armed Forces charity.
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from West Midlands North, across the UK and around the world.
Thank you for getting in touch with SSAFA West Midlands North. Someone should be in contact soon.
Opening times: Monday to Friday, 09:30-17:00
Telephone number: 0204 566 9116
Email: ewm.region@ssafa.org.uk
We are open 09:00 - 17:00, Monday to Thursday, and 09:00 - 16:00 on Friday.
We love what we do. The sense of pride you get when you know you’ve helped someone get their independence and dignity back is extraordinary. Through volunteering for SSAFA West Midlands North, you’ll have the chance to meet some truly inspiring people, with stories you’ll never forget. You’ll also gain new skills and experiences, but most importantly, you’ll make a difference in the lives of those who have dedicated their lives, often at great sacrifice, to protect and serve our country.
You can help people in need by visiting, listening and talking to them, to work out the best ways to support them.
The new Individual Assistance Programme offers round-the-clock support to SSAFA volunteers, helping them stay resilient, supported and ready to continue making a difference.
Trinity Insurance provides specialist insurance for the Armed Forces community, and supports SSAFA with donations and exclusive discounts for our supporters.
SSAFA's Glasgow Helping Heroes, a partnership service with Glasgow City Council, to be recognised at the Glasgow Times Community Champion Awards 2026.
Royal Signals veteran from Southport celebrates centenary as her wartime service is finally formally recognised.