Something on your mind?

Forcesline is a free and confidential telephone helpline and email service. It is independent of the military chain of command. Our experienced civilian staff provide a supportive listening and signposting service for current and former members of the Armed Forces and their families. You can talk to us about anything, including personal concerns, worries and problems. We will give you factual information or 'signpost' the appropriate ways forward.

Forcesline Freephone Numbers

Our telephone support line is available Monday-Friday, including Bank Holidays, and can be accessed from anywhere in the world. The line is open from 10.30am - 7.30pm (UK local time).

0800 731 4880
0800 1827 395
800 91065
Falkland Islands
# 6111
Rest of the world
+44 (0)1980 630854

From Operational Theatres, to enable access through Paradigm's phone system, dial the appropriate access number then enter *201 at the PIN prompt'

Forcesline FREEPOST Letter Facility

Our FREEPOST letter service operates in the same way as our telephone and email services. We aim to have posted a reply to you within one week.

Write to us at:
PO BOX 1312

Forcesline Email Facility

The email facility is a companion service that operates similarly to Forcesline. We aim to send a full reply to your enquiry within 24 hours.

Send a confidential email to Forcesline >

Absent without Leave (AWOL) Line

If you are serving and you are absent without leave (AWOL) then call us to speak in confidence to the SSAFA AWOL Support Line worker. The line is open from 9.00 - 10.00 Monday to Friday.

01380 738137

Leave a message for call back outside these times.

SSAFA and confidentiality

Forcesline offers a confidential listening and signposting service, which is independent of the military chain of command. In the majority of cases, anything that you tell us will be kept private and between you and our staff.

Find out more about how SSAFA treats confidential information.

Forcesline Feedback Survey

We are always trying to improve the way in which Forcesline serves you. Please take two minutes to complete our 100% confidential survey and let us know how we're doing. All answers will be treated in the strictest confidence.

Complete our feedback survey