Update (11Sep 2018): We are aware that a technical issue on Wednesday 4, Thursday 5 and Friday 6 September may have stopped some emails from reaching Forcesline. If you have contacted us by email or via the website in the last week and not received a reply, please call us or email and we will get back to you as an urgent priority.
SSAFA Forcesline is a free and confidential telephone helpline and email service that provides support for serving (regulars and reserves) and ex-service men and women from the Armed Forces and for their families. As an independent charity, SSAFA is not part of the military chain of command.
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Our team are here to listen and not to judge. We can give you factual information and 'signpost' ways forward to assist you.
We can also speak with you in confidence if you, or someone you know, are absent without leave (AWOL).
Read these personal messages of support sent in by the public to encourage those in need to reach out to SSAFA for help when they need it.
Forcesline freephone numbers
Forcesline can be accessed from anywhere in the world. We are open 9 - 5 Monday to Friday.
|UK||0800 731 4880|
|Germany||0800 731 4880|
|Rest of the world||+44 (0)207 463 9292|
To call from Operational Theatres: use Paradigm's phone system and dial the appropriate access number then enter *201 at the PIN prompt.
Our email service
Our email service operates in the same way as Forcesline. We aim to send a full reply to your enquiry in 24 hours.
SSAFA and confidentiality
Forcesline is a confidential listening and signposting service that is independent of the military chain of command. In the majority of cases, anything that you tell us will be kept private and between you and our staff.