Service Committee Secretary

Could you provide some admin for the SSAFA committee on a military base? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so we’d love to hear from you!

There are SSAFA committees on many military bases around the UK and overseas. Each one has a secretary to makes sure that meetings are organised, volunteer information is up to date and decisions are recorded. This is a key role involving administration and communicating with people.

Why do we need you?

We’ve been supporting the Armed Forces community for more than 130 years. In recognition of their service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local volunteers who can ensure the community know about SSAFA and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about communication and administration. Many volunteers are able to do this from their place of work or at home.

The role would suit someone looking to offer a regular time commitment. You would also need to organise and attend a number of regular meetings each year.

What can you gain from this volunteering role?

  • Give back to the local military community
  • Gain experience of holding a key local role with oversight of all SSAFA activity on the base
  • Use your skills, knowledge and life experience to benefit others
  • Support and friendship from your local SSAFA branch and the wider SSAFA community
  • Experience, training and skills that you can highlight on your CV and in job interviews
  • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

  • Local induction and support, provided by the Committee Chair
  • On-line training modules to complete at home, so you are up to date on how to keep clients, their families and personal information Safe
  • Access to a range of e-learning courses
  • Support from a Volunteer Support Manager (per region)
  • Access to the Welfare Team and Volunteer Support Team based at our central office
  • Reimbursement of out-of-pocket expenses

What are we looking for?

  • Friendly and approachable people with some experience of coordinating people and admin
  • Good written and spoken English
  • Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
  • Ability to send and receive emails – you will receive your own SSAFA email address
  • Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
  • Reliable attitude, contact volunteers promptly, keep appointments etc.
  • Ability to maintain confidentiality and keep information safely
  • Access to travel by public transport or a car to travel to meetings, events etc.
  • Ability to provide two referees: former employers or other people that know you well (other than relatives)

How to find out more?

  • Complete the volunteer application form below.
  • Call our friendly central Volunteer Team on 0800 260 6775. They can answer any general questions about volunteering and put you in touch with your local branch

How do we use your information?

The information you provide will be used to create a personal record on our database if your application to become a SSAFA volunteer is successful. It will not be used for any other purpose or shared with any other organisation; all data collected from unsuccessful applicants will be destroyed as soon as it is no longer needed. SSAFA complies with the General Data Protection Regulation (GDPR) 2018.  Please read our privacy policy for more information.

Equality, diversity and inclusion

SSAFA complies with the Equality Act 2010 and welcomes volunteers from all walks of life. For further details see our equality and diversity policy.

What you'll do

Key role responsibilities

  • Working with the committee to agree an annual plan of activity based on local need
  • Providing administration for at least four meetings per year
  • Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
  • Working with the Learning and Development Department at Central Office, ensure all volunteers are kept up to date with the latest training needed for their role
  • Building relationships with regional and central office staff and other providers represented on base
  • Providing reports to the local SSAFA branch and to SSAFA’s Central Office
  • Maintaining accurate records
  • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
  • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

Application form


Please provide us with your address by using our address lookup or by entering your address manually.