Nepali-speaking helper

We are looking for Nepali speaking helpers to be part of our committed teams working in local communities. We are looking for someone with a couple of hours free each week to support our other volunteers with range of duties, from interpreting at appointments and taking part in fundraising events to promoting SSAFA to those who might need our support.

What is a Nepali-speaking Helper

As a Nepali-speaking helper, you will work alongside other volunteers from your local SSAFA branch to provide support to both Gurkha and non-Gurkha clients. Work will vary; you might be doing casework assisting a veteran and his family, carrying out some basic translation to help another volunteer with their casework, or joining in local fundraising efforts.

A Nepali-speaking helper offers a listening ear, non-judgemental and objective, with cultural knowledge and language skills and able to read and write Nepali as well. Many Nepali-speaking helpers come from a Forces background, though this is not essential.

Why do we need you?

Becoming a Nepali speaking helper is special because you get to see first-hand the difference you make to people’s lives. You’ll see how your time and expertise can benefit those in your community, as well as to develop new skills and meet some inspiration people in your area. Nepali speaking helpers provide friendly support to Gurkha clients in Nepali. Nepali speaking helpers are responsible to and supported by their Division Secretary, or by their Branch Secretary where no Division exists.

When would you be needed and where would you be based?

You will be located at your nearest SSAFA branch. We are accepting applications from all those areas where Gurkha community are based.

What can you gain from this volunteering role?

  • A sense of reward from giving back to your community
  • New skills and experiences
  • Practical support through our Gurkha Services team and your local branch of SSAFA

What training and support is there?

  • All volunteers receive local induction training about SSAFA. You are expected to attend Branch training days
  • Practical support through our Gurkha Services team and your local branch of SSAFA
  • Peer support and opportunities to share best practice
  • Overall support as part of the SSAFA family

How do I find out more?

If you have any queries or would like to speak to someone about this role, please contact our Gurkha Services team on 020 7463 9227 for an informal discussion.

How do we use your information?

The information you provide will be used to create a personal record on our database if your application to become a SSAFA volunteer is successful. It will not be used for any other purpose or shared with any other organisation; all data collected from unsuccessful applicants will be destroyed as soon as it is no longer needed. SSAFA complies with the General Data Protection Regulation (GDPR) 2018.  Please read our privacy policy for more information.

Equality, diversity and inclusion

SSAFA complies with the Equality Act 2010 and welcomes volunteers from all walks of life. For further details see our equality and diversity policy.

What you'll do

Key role responsibilities

  • Support SSAFA branches during appointments with Gurkha clients
  • Enable engagement between the SSAFA and the Gurkha community
  • Confidential handling of all information concerning clients and ensuring all data processed or held as part of the role, is done so strictly in accordance with SSAFA’s data management policies and procedures
  • Alerting Branch or Division if specific needs are identified including any safeguarding issues
  • Supporting Branch and Division fundraising or awareness activity where possible
  • Attend branch training days and AGMs
  • Complying and promoting SSAFA values and standards including the code of confidentiality

Application form


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