image of volunteer role


Role: Caseworker

Our Caseworkers spend their time visiting our clients, often former service men and women, living in their local community. During these visits they provide friendly advice and discuss the support our clients might need. Once the Caseworker has assessed these needs, they will then help clients to access the right assistance, for example financial support.

Volunteering with SSAFA is special because you get to see first hand the difference you make to people’s lives. As a Caseworker you will work with clients and other organisation throughout each case, keeping everybody up to date with progress and letting them know the outcome.

As part of a team of committed volunteers you will also help to raise awareness about SSAFA ’s work in your community - both amongst people who need our support and potential new volunteers and fundraisers – as well as taking part in local fundraising events when you can!

This rewarding role is an opportunity to offer your time and expertise to benefit those in your community, as well as to develop new skills and meet some inspirational people.

You can find the full role description here

This role is available in the following places:

  • Hertfordshire - Dacorum Caseworker
  • Tyne & Wear Caseworkers
  • North Yorkshire - Scarborough Caseworkers
  • Hertfordshire - East Herts Caseworkers
  • Hertfordshire - Welwyn, Hatfield & St Albans Caseworkers
  • Hertfordshire - Watford Caseworker
  • Durham - Darlington Casworkers
  • Durham - North Durham Division Caseworkers
  • London Central - Lambeth, Lewisham and Southwark Caseworkers
  • Sussex - Brighton, Hove and Lewes Caseworkers
  • Argyll & Bute Caseworkers
  • Dumfries and Stewarty Caseworkers
  • Glasgow Caseworker
  • Lanarkshire Caseworkers
  • Renfrewshire & Inverclyde Caseworkers
  • London Central - City & North & East Division Caseworkers
  • Mid Glamorgan Caseworkers
  • Northern Ireland - Tyrone, Fermanangh, South Down Caseworkers
  • Merseyside Caseworkers
  • Northamptonshire Caseworkers
  • London South West - Sutton & Kingston Caseworkers
  • London South West - Merton, Richmond & Wandsworth Caseworkers
  • London South West - Croydon Caseworkers
  • London North East Caseworkers
  • London North West Caseworkers

Contact us about volunteering

To apply to be a SSAFA volunteer:

  1. Please fill out the below enquiry form
  2. You will receive an email from SSAFA with the full application form for you to complete
  3. Once submitted, someone from your nearest branch will contact you soon

The recruitment process includes interviews and a reference check.

Your support is very important to us and we’d like to continue to keep you informed about the vital work we do. We’ll never sell or share your details. Your personal information is protected and processed in accordance with current data protection legislation, including GDPR.

You can read our Privacy Policy here.