Afghanistan veteran with medals and child

Medical Administrators - British Forces Germany

Vacancy details

Location: Sennelager or Bielefeld, Germany

Salary: £17,000 - £19,000 per annum

Hours: 37.5 per week

Fixed term: 12-20 months

Vacancy posted date: Friday, 10 November, 2017

Application closing date: Tuesday, 28 November, 2017

Supporting documents

We are now seeking Medical Administrators to work in our four family medical centres in British Forces Germany.  In addition to a competitive salary, SSAFA can offer successful candidates a great benefits package including relocation and paid accommodation. These posts are intially offered on a 12 month fixed term contract, but this may be extended until summer 2019.

About the role

The SSAFA GSTT Care LLP provides healthcare services to the British Forces Germany community and their families.  Effective patient reception and administration are an essential part of providing excellent service to our patients. The primary responsibilities of the posts are to provide effective and flexible administration support within the designated work area. You will undertake a variety of roles within the medical centres, and it is a great opportunity to develop or enhance your skills.  A driving licence is essential as successful candidates must be prepared to cover other medical centres on occasions when required. Post-holders will be required to cover core opening hours which start at 08:00 and finish at 17:00, Monday to Friday. 


To carry out this role successfully you will already have proven medical administration experience. You need excellent customer service and communication skills, with a confident and professional telephone manner. A sound working knowledge of Microsoft Office is required, including good keyboarding skills. Previous experience of working with the MOD would be an advantage but is not essential. German language skills are not essential, as you will be working with British military families.


SSAFA, the Armed Forces charity, is one of the UK’s leading military charities, and has been here to provide lifelong support to our Forces and their families for over 130 years. We provide practical, financial and emotional support and a range of specialist services for serving personnel, veterans and their families. Every year we support some 55,000 individuals from across the UK and in 13 countries around the world.


Apply Now

The job description and application form are attached. Completed applications should be submitted to by the closing date.   

The application form is a very important part of the application process as it's where you tell us why you want to apply for the role and what makes you a suitable applicant. It's vital that you provide us with evidence to demonstrate you have the knowledge, skills and experience relevant to the essential requirements of the person specification. Please provide specific examples of what you have done and how you believe this demonstrates you meet each requirement. You can draw on your experience at work or volunteering.

There are some restrictions on eligibility to work within the MOD environment and candidates will need to meet vetting requirements. All applicants must possess a UK National Insurance number and have the right to work within the EU.