Feedback on Personal Support and Social Work Service
Let us know what you think about our service and we will use your feedback to make improvements to what we do.
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We welcome your feedback. Please complete our feedback form so we can continue to improve our service.
During 2018, we received the following feedback from people who used our service:
- 97% said that they were contacted within 7 working days
- 97% said that they were clear about the role of the Personal Support Social Work Service
- 97% felt listened to
- 99% said that they were treated with respect and without prejudice
- 96% said that they were likely or very likely to recommend the service to family and friends
We continue to work hard to respond to feedback from our service users - and continue to listen to your comments. If you would like to speak to someone about your experience with the PS and SWS RAF, please phone 03000 111 723.