You serve us, so we’re proud to serve you
We are immediately available to support you and your family, whether you are serving at home, overseas or in an operational environment. With the high tempo of life in today’s Armed Forces, our services are as vital now as they have ever been.
Confidential Support Line
Our telephone support line is available 365 days a year and provides a service which is outside the chain of command. Hours: 1030am - 10.30pm.
- From the UK (Main Line): 0800 731 4880 (free)
- From Germany: 0800 1827 395 (free)
- From Cyprus: 0800 91065 (free)
- From the Falkland Islands # 6111
- From anywhere in the world (Call-back) +44 (0)1980 630854
More information 
Confidential Support Line Email Service.
SSAFA Norton Homes
Our Norton Homes provide ‘home-from-home’ accommodation for the families of badly injured servicemen and women being treated at Selly Oak Hospital and Headley Court rehabilitation centre. For more information please visit
SSAFA Norton Homes.
Health and Social Work Service
We provide a Health and Social Work services on behalf of MOD in most overseas establishments and in the UK for RAF personnel.
Family Escort Service
This service is invaluable for both the Serving and ex-Service families who need emergency, or compassionate help with complex travel arrangements.For more information download
Family Escort Service (11.5kb)
Stepping Stone Homes
Our Stepping Stone Homes provide temporary accommodation for separated families and offer them ‘breathing space’ and time to reflect. For more information visit Stepping Stone Homes.
What we do
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